How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Don Jacobs Toyota is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

218 Testimonials
4.9 out of 5 stars
5 star
197
4 star
21
3 star
0
2 star
0
1 star
0
Always very nice and respectful to me. I don't feel I'm being ripped off. Nice to see a business value customer service, the way it should be.
Nancy
2019-01-24
Gary is awesome, that guy deserves a raise! He never disappoints me. Always informative. Always cheerful and a delight to talk to.
Gary
2019-01-24
Great customer service and technical support. Original parts are usually in stock and pricing has been reasonable. One day service is scheduled and on time.
Dale
2019-01-24
The no nonsense, low pressure approach our salesman took. We felt like he knew he had a good car in what we were looking for and let it sell itself. He was very knowledgeable about the car.
Carl
2019-01-22
the very helpful service people I dealt with during my recall repair were outstanding and gave me comfort that I wouldn't be overcharged
Joanne
2019-01-22
I really enjoyed how Patrick helped me find a car that had everything I was looking for. He took his time and was patience with me and my toddler who came along. I loved how Jessica helped me through the finiance process and got me a better rate through my own bank. They had awesome customer service! I will definitely be recommending this dealership!
Krista
2019-01-18
Car was done a lot sooner than told/expected!!!! I was told car would be done in one and a half hours...was done in 45 minutes...
Deb
2019-10-13
It was very timely and efficient and they kept me abreast of the situation which I was very appreciative of
Michael
2019-01-16
Friendly & professional service. Would definitely choose this dealership service department over any other Toyota service and I will be switching our main servicing center to this location.
Jackie
2019-01-16
Edwin was wonderful! Wanted to get us in the car wanted and at our price point. Didn’t pressure us and the entire process was very efficient.
Kathleen
2019-10-13