I called and spoke with rep before appointment to clarify what i needed to be done. At the appointment, they addressed and fixed everything I discussed. No added costs or surprises.

Meriah the salesperson and the warranty specialist were Great listeners with great communication skills. In addition they were very Excellent with patience and product knowledge. Jean the inventory manager I thank for her great kind care and awesome follow up and the “above and beyond “guidance she gave to make sure I was taken care weather it was with Toyota or another dealer . That impressed me. I love the trade in offer and how they stuck with their quote. Higher than any other place or person offered. Not that best at getting used cars just bought fixed repaired or looking ...

The service department is always friendly and courteous. They usually explain costs up front and if additional repairs are needed, they let you know prior to making those repairs.

We had to change our original appointment and it was easy to do. Easily accommodated on another day that was more convenient.

Service adviser Rigo was prompt in getting me checked in, notifying me of how long service would take, and post service breaking down every aspect of multi point inspection to give me an understanding of where my vehicle stands.